What we know is complemented by what everyone else knows.

What we know is complemented by what everyone else knows. Here in our Knowledge Center you'll find a continually expanding body of compelling statistics and stories about the importance and growing need for better organizational communications, as well as some strategies to guide your own efforts. We also do our own research, and you're welcome to review it or participate in it here.

Some daunting statistics about the impact of communication in the workplace and on the workforce:

• The average worker in the US receives over 200 e-mail messages a day¹ , and the volume is growing by 35-40% a year².
• Hiring the wrong person can cost you three times that person's salary³.
• As much as 75% of a firm's total knowledge exchange occurs via e-mail⁴.

Course offerings focus on each area.

1. "New Technology Makes Work Harder," Edupage, June 4, 1999
   
2. "Managing the messaging explosion," Mark Baard, SerchDomino.com, September 8, 2003
   
3. The Corban Group, http://www.thecorbangroup.com/html/truecosts.asp
   
4. Gartner Group